Regular servicing helps keep your boiler running more efficiently, which in turn means that you use less fuel and will save you money. With most boiler manufacturers recommending that a service is carried out once a year, this also assists in preventing potential breakdowns which may leave you without heating.

Visit our oil boiler servicing or our gas boiler servicing pages to find out more about our servicing or request a service appointment online now.

One of the most common causes of breakdowns in an oil fired system, is water in the fuel tank, caused by condensation. When the oil meets the water a sludge is formed, this builds up over time and can be dragged through the oil line into your burner. If water is found in your tank it is best to get it removed, to help prevent a breakdown in the future.

Tincknells Tank Team provide a pumping out service using a pump with a long lance which literally hovers around the bottom of the tank, sucking out the water layer.

They are the Oil Firing Technical Association and represent the oil heating and cooking industry throughout the UK and Republic of Ireland. Their mission to promote excellence in oil heating and cooking.

The official list of gas engineers who are registered to work safely and legally on gas appliances. Gas Safe Register is the official gas registration body for the United Kingdom, Isle of Man and Guernsey, appointed by the relevant Health and Safety Authority for each area.

Yes, there are a few things you can easily check before calling us:

If the boiler has locked out, try pressing the reset button.

If the boiler is oil-fired, check you haven’t run out of fuel. You can order fuel from Tincknell Fuels or call 01749 673661.

Check the boiler pressure. Bleeding a radiator can cause the pressure to drop, preventing the boiler from heating. Adjusting the pressure usually involves a valve on the boiler. If you’re unsure, consult your user manual or call us on 01749 678828 and we’ll send an engineer to assist.

Check your room thermostat. If it has been turned down, the boiler may not fire up when expected. This is a very common cause of heating issues.